Anonymous User
December 16, 2024
It was my first time to go there, and I decided to make a hasty decision. The reception at the door was very good, the check-in staff at the front desk was very good, the hotel had a shuttle bus to the hot spring, the driver was also very good, the room was very large, there was a small slide, swing tent, and carpet, I accidentally dropped my child's clothes in the hot spring center, and asked the staff in the lobby to help contact them, and they were successfully found, and they also gave me small toys, a short-haired girl, very good, the check-out brother was also very good, and gave me toys for children! I will definitely go again!
The only two bad points: the first is the service of the Chinese restaurant in the hotel, the baby chair was brought 3 times, the serving speed was very slow, and the white rice was also urged 3 times before it was served, and I always couldn't see the waiter, I was tired of eating a meal, and I will definitely not go to the Chinese restaurant to eat when I check in next time! The second is the children's area on the first floor, there is a thin young brother staff member, who speaks high and mighty, ask him questions, and answer without looking at you, and his attitude is very noble! I should have taken a photo at that time!
In addition to the above two points, everything else is pretty good, and I will definitely stay in the hotel again! But I will avoid these two places!
Double Country Garden Phoenix Hot Spring Tickets: The towels were in a mess, no one cleaned them up in time, and they were scattered all over the place. I couldn't find a clean towel in the hot spring area, so I had to go back to the shower area to get one.
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